To provide you with our services, we collect and process various categories of personal data. These include identity and contact data (such as name, email address, age), usage data (your interactions with the platform, game duration), device data (IP address, browser type, operating system), transaction data (details of deposits and withdrawals), as well as records of communication with our customer service.

The collection and processing of your data always takes place on a valid legal basis. We typically process data for the fulfillment of a contract with you (e.g., for account provision), based on legitimate interests (such as improving our services and preventing fraud), due to legal obligations (e.g., to comply with anti-money laundering laws in Switzerland), or based on your express consent.

Your data is primarily used to manage your user account and to ensure the secure operation of our gambling platform. In addition, we use the information to process transactions, provide efficient customer support, conduct security checks, and – if you have given your consent – to send you marketing information tailored to your preferences.

We store your personal data only for as long as it is necessary for the fulfillment of the purposes stated in this declaration or as required by legal retention periods. Once the data is no longer needed, it will be securely deleted or anonymized so that no conclusions about your person are possible.

Book of the Fallen does not disclose your data to unauthorized third parties. Data is only shared with verified processors and service providers (such as payment providers or IT service providers) who assist us in providing the platform. These partners are contractually strictly bound by data protection. Furthermore, data may be transmitted to authorities when legally required.

Should your data be transferred to locations outside Switzerland or the European Economic Area, we ensure that an adequate level of data protection is guaranteed. We typically achieve this by implementing standard contractual clauses or other legally recognized security mechanisms.

Protecting your personal information is our highest priority. We employ industry-standard technical and organizational security measures, including encryption technologies and access controls, to protect your data from unauthorized access, loss, or misuse. Nevertheless, no method of data transmission over the internet can guarantee absolute security.

In accordance with applicable data protection laws, you have the right to information about the data we store about you. You can also request the correction of inaccurate data, the deletion of your information, or the restriction of processing. Under certain circumstances, you also have the right to data portability and the right to object to certain processing activities. Consents can be revoked at any time for the future.

If you have questions about this privacy policy or wish to exercise your rights, please contact our Data Protection Officer at: [email protected].

We may occasionally update this privacy policy to reflect changes in our practices or legal developments. We will prominently announce significant changes on our platform or notify you directly via email.